Job Description:

Role

As the Branch Manager you will be responsible for the day-to-day running of a busy plumbing & heating merchant, helping to drive sales, manage operations, and lead the team.

You’ll play a key role in ensuring the branch delivers excellent customer service, strong sales performance, and efficient operations.

You will directly manage a team of 5 and an annual turnover for approximately £3,000,0000.  The branch has an excellent trade counter presence with lots of collections.

Key Responsibilities

• Day to day running branch operations
• Drive sales, margin, and profitability in line with targets
• Build and maintain relationships with local trade customers, contractors, and suppliers
• Lead, motivate, and supervise the branch team
• Manage stock control, purchasing, and inventory accuracy
• Monitor KPIs, sales performance, and branch targets
• Ensure compliance with health & safety and company procedures

What We’re Looking For

• Experience in a plumbing & heating merchant or builders merchant
• Strong sales and customer service skills
• Proven team leadership or supervisory experience
• Good knowledge of plumbing/heating products
• Commercial awareness (margin, pricing, targets)
• Hands-on, proactive, and comfortable in a fast-paced environment