Job Description:

Receptionist & Administration Assistant

Location: East Lothian
Hours: Full Time
Contract: Temporary (ongoing)

About the Role

We are currently recruiting for a professional and customer-focused Receptionist & Administration Assistant to join a busy facilities and workplace services team based in East Lothian.

This is an excellent opportunity for an organised individual who enjoys working in a front-facing role, providing exceptional customer service while supporting the day-to-day administration of a busy site.

Key Responsibilities

• Welcome visitors and provide information, guidance, and signposting both in person and remotely.
  
  
• Manage meeting room bookings and ensure rooms are prepared for use.
  
  
• Answer, screen, and redirect incoming telephone calls.
  
  
• Maintain a tidy, professional, and welcoming reception area.
  
  
• Provide administrative support to the wider site team.
  
  
• Support office security processes, including controlling building access and following site procedures.
  
  
• Work collaboratively with colleagues across multiple departments to deliver a high-quality service.
  
  
• Carry out general administrative duties as required.
  
  

About You

To be successful in this role, you will have:

• Previous experience in a Receptionist, Front of House, Customer Service, or Administrative position.
  
  
• Strong Microsoft Office skills.
  
  
• Experience using general office equipment.
  
  
• Excellent written and verbal communication skills.
  
  
• A professional and approachable manner.
  
  
• Strong organisational and multitasking abilities.
  
  
• The ability to work proactively and resolve issues effectively.
  
  
• A genuine commitment to delivering excellent customer service.